Quality Bus Partnerships
The Evidence
In 1999, The TAS Partnership was appointed by the organisation then known as the Department of Transport, Local Government and the Regions (DTLR) to assist it over a three year period with the monitoring and development of Quality Bus Partnerships (QBPs).
During 2001, the DTLR was renamed the Department of the Environment, Transport and the Regions (DETR) and in 2002 became the Department for Transport (DfT).
The project required TAS to:
- Provide advice, information and analysis to assist in developing policy and legislation.
- Review and monitor QBPs.
- Obtain and assimilate non-confidential information on QBPs and other partnerships and arrangements.
- Advise and encourage good practice in organisations developing QBPs.
The agreed work programme consisted of six distinct tasks:
- Annual surveys of QBPs to monitor the scale and scope of QBPs.
- Maintain a database of QBP schemes.
- Case studies focusing upon a range of QBPs with a broad mix of areas, issues and QBP types.
- Seminars for practitioners of QBPs.
- Development of a Good Practice Guide to assist local authorities and bus operators in developing and implementing QBPs.
- Produce a final report at the end of the study to conclude on the lessons learned and the future development and application of the QBP process.
The report was the first part of this final task, and covers the evidence gathered from the study. It covers the agreements, funding, achievements, components, customer perceptions and the failures identified. It is available by electronic download from this site.
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